Shipping policy

All items will be dispatched from our warehouse in Australia. Postage is FREE Australia wide for all items.

Under normal conditions, delivery will take between 2 and 8 business days after dispatch, depending on your location. Remote areas may require a longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.

We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.

We work with different courier partners to provide quality and efficient service. The type of courier used is dependent upon the size and weight of each item and the delivery location.

Some products may be dispatched in more than one carton.

We currently dispatch only to addresses within Australia.

We aim to dispatch all products within two working days after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that a postage fee may be deducted from your refund. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight and restocking fees will be deducted from your refund.

Customers must agree with the above postage and handling terms before purchase.